New telephony system - March 2019
The Practice will be going live with a new telephony system from 19th March 2019. The new system is being rolled out county-wide across Worcestershire GP practices and will provide you with a series of options to select, relevant to the nature of your call. We very much hope that this will help us to better manage the demand on our phone lines and improve access for urgent calls to the practice.
Unsolicited advertising - Pharmacy 2 U
It has come to our attention that the organisation "Pharmacy 2 U" has used the practice's name on its marketing material. Please note, the practice does not utilise, promote, engage with, or otherwise have any dealings with Pharmacy 2 U, and, furthermore has not given, nor has been asked, for consent for the practice name to appear on any advertising material.
New Advanced Nurse Practitioner starting October 2018
We look forward to welcoming Joanne Painter as Advanced Nurse Practitioner (ANP) - Urgent Care, to the practice at the end of October 2018. Joanne is an experience ANP working in General Practice with a background in A&E and acute elderly care. Joanne will be working from the Practice on Thursdays and Fridays in conjunction with the Duty Dr and other GPs, to see predominantly urgent on-the-day appointments.
Veteran Friendly Accreditation
The Corbett Medical Practice is now an Accredited Veteran Friendly Practice. Please do make the Practice aware if you are now or ever have been a member of the armed forces. The Practice can then ensure that you are linked in with relevant services.
The practice is currently working to meet GDPR legislation. Please see our confidentiality page for further information.
New Partner joining April 2018
We warmly welcome Dr Krishnaveni Sivakumar to the Partnership in April 2018. Dr Sivakumar will be based at the practice two and a half days a week and joins us with a wealth of GP experience in the Birmingham area. Dr Sivakumar has special interest in post graduate training for General Practice Training and Quality working as a CQC inspector and a special clinical interest in Women's Health.
Improving access to general practice: evening and weekend appointments
Patients registered at Corbett Medical Practice can book an appointment to see a GP or nurse on a weekday evening (6.30-8pm) or at a weekend (on Saturday Sunday). Evening appointments will take place at the practice with options to attend another NHS setting nearby. Weekend appointments are available to access across South Worcestershire. Some local Saturday morning appointments are available and hosted at the Spa Medical Practice in Droitwich Medical Centre. Please ask our Receptionists if you would like to book an appointment or find out more.
By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends.This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess
For information on any current vacancies or to apply for these positions, please see our vacancies.
New prescribing restrictions from September 2017
From 18th September 2017 the following items will no longer be available on prescription in Worcestershire:
- gluten-free goods,
- infant milk and formula,
- over-the-counter medicines
- oral nutritional supplements
Please be aware that this is not a practice decision and part of a county-wide imperative. Further information
If you need to register a complaint please contact: The Complaints Team, NHS South Worcestershire Clinical Commissioning Group, Barnsley Hall, Barnsley Hall Road, Bromsgrove B61 0TX
How our Appointment System works
We modified our appointment system to increase your ability to book appointments ahead for routine / non-urgent issues and better manage our urgent/on the day demands.
- For Urgent (on the day issues) - please book on the day
- For Routine issues - please book your appointment ahead
For more information see: Changes to appointment system
CQC report - "Outstanding" - May 2016
The practice hosted a team of CQC inspectors in February 2016 who assessed the all aspects of the practice's performance and service provision via an indepth site inspection and series of detailed interviews with practice staff, patient representatives and community healthcare providers in conjunction with clinical outcome data, performance indicators and patient feedback. The practice has been awarded an overall rating of Outstanding having acheived "Outstanding" in 3 and 2 "Good" in the 5 categories assessed.
See the CQC press release and full CQC inspection report - Corbett Medical Practice for further details.