ACCESS TO PATIENT RECORDS

Corbett Medical Practice currently provides facilities for:

  • Electronic Prescribing
  • GP2GP
  • Online Access to:

            - Book Appointments

            - Request Repeat Prescriptions

            - View your Summary Care Record

            - View your Detailed Coded Record*

*Currently the practice offers online access to patient records, this access is to summary and coded records only.  We do not at the moment offer full access to all hospital letters or consultations online, this is because the requirements of the Data Protection Act 2018 state that access cannot be granted to information that names others or contains information that a Dr believes may cause the patient or another person harm or distress.  Due to the administrative burden required to check every letter or consultation prior to making a record fully available online, the practice have decided to limit access to information that patients need to manage their own healthcare.

RECEIVING YOUR RECORDS/DATA FROM THE PRACTICE

With your agreement you may be sent information from the practice electronically. Any confidential information will be sent as an encrypted email to ensure security. Please see this guide to understand how to retrieve an email sent to you in this way. 

COMPLAINTS

We aim to give you the highest possible standard of service at all times. We welcome any suggestions or comments you may have about our services.

If you have any complaints, please contact Mrs Kirsty William, Practice Manager, for details of our in-house patients' complaints procedure.

 

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