In addition to the practice’s normal opening hours, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across South Worcestershire.  

GP practices are working together to provide Improved Access appointments to our patients. This means that your Improved Access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only. 

These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Improved Access appointment and our receptionists will help you to find a convenient appointment.

Alternatively you can now call a dedicated number direct to book an appointment 01905 789061. This line is open weekdays 6.30 - 8pm and weekends 8 - 12am.


APPOINTMENTS AND GENERAL ENQUIRIES  (01905) 795566 Mon-Fri 8am - 6.30pm

All consultations are by appointment only. Appointments can be made online, in person at Reception or by telephone.

We have the following types of GP appointment: 

  • Pre bookable appointments for Routine/non-urgent issues up to 4 weeks in advance.
  • Same day for urgent issues. Please contact us first thing in the morning and we should be able to offer an Same day appointment or within 24 hours (as appropriate) depending on demand.

  • Same day Telephone Consultations weekdays 8am-8pm, weekends 8am -12 noon (Provided by South Worcestershire GP services). A clinician with access to your GP medical records can assess, advise, diagnose and issue prescriptions over the phone. For more information see
  • Evening and early morning pre-bookable Nurse and GP appointments to accommodate our working patients. These additional appointments are available between 7-8am Mondays and Tuesdays and 6:30-8pm one evening per week. (Please note this is a voluntary additional service with a limited number of appointments)
  • On-line consultations via Doctorlink. Register to use this new system for online advice. You will be advised if a GP appointment is required.

If you are unable to attend an appointment you have booked, please let us know.  We can then offer that appointment to someone else who may need it.



We changed our appointment system on 19th September 2016 to create more opportunity for you to book ahead to see your preferred GP, and help us prioritise patients with clinically urgent issues to be seen the same day. 

When requesting an appointment, it's helpful to provide an indication what the appointment is for. This helps us ensure you see the most appropriate clinician and your needs are prioritised appropriately. 

For more information see changes to appointment system

EMERGENCIES - (01905) 791961  This line should only be used in a life-threatening situation. 


CANCELLING AN APPOINTMENT - If you can't attend your appointment, please cancel on-line, call 01905 791938 (24 hrs) to leave a message, or let Reception know.

We can always fill these appointments, even at short notice. Please don't waste it when someone else can use it!

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